Path registrava senza dirlo la rubrica del cellulare dei suoi clienti. Qualcuno se n’è accorto. Path ha ammesso l’errore e ha chiesto scusa. Noi utenti, nel frattempo, abbiamo scritto a service@path.com chiedendo che i nostri dati fossero cancellati. La mail di protesta è partita l’8 febbraio. La risposta è arrivata il 12 febbraio:
Hi Luca,
Thank you for getting in touch with us and I sincerely apologize for our delay in responding to you! You have been heard and as a result, as of Wednesday (February 8), we’ve deleted the entire collection of user uploaded contact information from our servers.On behalf of the team, I’d like to apologize.
The way we had designed our ‘Add Friends’ feature was wrong. Our newest release of Path (2.0.6), will prompt users with the option of allowing or denying Path to access their contacts. We care deeply about our users, their sense of security and their control over their personal information on Path. Through our actions we aim to uphold this sentiment.
In the interest of complete transparency, we want to clarify that the use of this information is limited to improving the quality of friend suggestions when you use the ‘Add Friends’ feature and to notify you when one of your contacts joins Path–nothing else.
Please let me know if there is anything else I can do to help you. I’m more than happy to address any further questions or concerns that you may have.
All the best,
Nell
sul caso path ho trovato interessante questa riflessione di nick bilton: http://bits.blogs.nytimes.com/2012/02/12/disruptions-so-many-apologies-so-much-data-mining/?ref=technology.
la conclusione mi sembra tristemente perfetta: It seems the management philosophy of “ask for forgiveness, not permission” is becoming the “industry best practice.”